SERVICES
Our Services
As one of the leading eye care centers in North Carolina, Asheville Eye Associates has provided expert eye care to the region of Western North Carolina for over 50 years. Our mission is to be the premier provider of eye care to the people of Western North Carolina. We are committed to excellence, and our patients turn to us for the best eye care treatment available. Our surgeons have helped thousands of people enjoy better vision.
Asheville Eye Associates' commitment to excellence is exemplified by our achievement of the Level Two North Carolina Quality Award for Performance Excellence. The award is the initial step in a statewide program that assesses organizations to the Malcolm Baldrige Criteria for performance improvement, a national award recognizing only the most outstanding organizations.
Eye Care Services
We offer comprehensive eye exams for persons of all ages, and a complete range of specialty eye care services. Our specialty services include:
Experienced Surgeons
The surgeons at Asheville Eye Associates are highly experienced and extensively trained, and many are Fellowship trained in specialty areas of ophthalmology including:
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Cataract Surgery
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Refractive Surgery
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Cornea and External Disease and Corneal Transplants(including DSAEK)
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Vitreoretinal Disease
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Glaucoma
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OculoPlastics(Eye Plastics)
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Neuro-Ophthalmology
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Pediatric Ophthalmology
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Adult Strabismus
We offer a complete range of surgical eye services, for patients of all ages. All of our surgeons are board-certified by the American Board of Ophthalmology.
Retinal Services: Our retinal surgeons have over 50 years combined experience. They are located at our office at 21 Medical Park Drive in Regional Medical Park in Asheville.
Cataract Surgery: Our cataract surgeons have over 150 years of combined cataract surgery experience. They are trained in the latest surgical techniques and medical care, including complex surgical procedures. Together they have performed thousands of surgical procedures.
LASIK Surgery: Our LASIK surgeon has performed thousands of vision correction procedures. He is fellowship-trained, having completed extensive training as eye surgery specialists, and have been recognized nationally for excellence in LASIK surgery.
Our surgeons’ expertise is recognized by their academic peers; a number of our surgeons serve as Assistant Consulting Professors for Duke University Eye Center, and several of our surgeons also serve on national academic ophthalmology boards such as the Annual Meeting Committee and the Focal Points Review Board of the American Academy of Ophthalmology, and the American Academy of Pediatric Ophthalmology.
Asheville Eye Associates is recognized as a center of excellence by major pharmaceutical and medical device manufacturers. Our surgeons are sought out by manufacturers to conduct clinical trials on new medications and technologies.
Our People
Our staff is highly trained and experienced. Our optometrists are board certified by the North Carolina State Board of Optometry. Our licensed opticians have over 150 years combined experience. All of our doctors are Board-certified by the American Board of Ophthalmology, and many participate in local and national eye care projects.
Dedicated Surgery Center
Asheville Eye Surgery Center (AESC) is a fully licensed and accredited outpatient surgery center dedicated exclusively to eye surgery. This center is located adjacent to the Asheville Eye Associates location at 8 Medical Park Drive. The surgery center is utilized exclusively for cataract, corneal, glaucoma, and oculoplastic surgeries. We are proud to provide a full spectrum of eye care services in one location. Your surgeon also works collaboratively with other healthcare providers in our region to ensure continuity of your eye care.
 AESC is fully licensed by the state of North Carolina. The center is Medicare certified and also has been awarded the Certificate of Accreditation by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC). Our Certificate of Accreditation is a symbol of our commitment to provide high-quality eyecare and that our center has obtained the standards approved by AAAHC. Accreditation is only awarded to organizations that achieve and maintain the standards.
AESC proudly recognizes our highly experienced and qualified surgical teams. Individuals are licensed and certified in their specialty. Our surgeons are members of the American Academy of Ophthalmology and are Board Certified by the American Board of Ophthalmology. They have performed thousands of surgical procedures. Our surgeons are trained in the latest surgical techniques, including complex surgical procedures. Anesthesia care is provided by independently contracted Certified Registered Nurse Anesthetists (CRNA) who work with your surgeon to ensure your comfort and safety during your surgical stay. AESC utilizes and incorporates state-of-the-art equipment into the care provided to each surgical patient.
The AESC’s goal is to exceed your expectations throughout your surgical experience in our facility. We welcome suggestions to ensure that we continually strive to exceed your expectations. Our surgical outcomes data reveals the skill and expertise of our surgeons and our patients' satisfaction with their services is denoted by patient responses to our quarterly Patient Satisfaction Surveys. We are proud that our patients rated us at 98% combined overall satisfaction for all aspects of surgical services in 2011, and 99% combined overall satisfaction for all aspects of service in 2012.
Research
Asheville Eye Associates participates in clinical research programs involving the anterior segment (front of the eye) and retinal diseases such as macular degeneration. We are pleased to offer our patients the benefit of participating in studies at the leading edge of eyecare while maintaining a focus on patient safety and quality of care. To date, numerous clinical trials for anterior and posterior segments have been initiated to cover a wide range of diseases from cataract, glaucoma, infectious and allergic disease to macular degeneration and retinal disease. Our clinical research programs will continue to expand to provide continued excellence in patient care.
Advanced Technology
Asheville Eye Associates invests in the very latest laser, surgical diagnostic and pre-operative testing equipment available. From LASIK to cataract surgery, this equipment helps us provide excellent patient care for procedures such as LASIK, cataract surgery, cosmetic surgery and treatment of retinal diseases. We utilize WaveScan™ Wavefront technology instrumentation to measure the eye pre-opertively and allows us to perform CustomVue™ individulized LASIK surgery. Our cataract surgeons employ state-of-the art technology for preoperative measurements for cataract surgery. Our surgeons use Optical Coherence Tomography (OCT) to evaluate and treat glaucoma and retinal disease, such as macular degeneration. We will continue to maintain our dedication to utilizing technology to provide excellent patient care.
Our Culture
Asheville Eye Associates follows recommendations from the American Academy of Ophthalmology, and every member of our Asheville Eye Associates team is dedicated to providing excellent patient
care. We seek continuing improvement in every aspect or our care, service, management and the total satisfaction of those we serve. We are committed to maintaining our role as the region’s premier eye care center. Our Values refer to the guiding principles, behaviors, and culture that embody our organization. “I CARE”
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Integrity |
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Foundation of trust essential to long term personal and interpersonal growth |
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Compassion |
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Individually identifying and understanding the needs of each customer |
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All One Team |
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People working together |
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Results |
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Focusing on positive outcomes |
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Excellence |
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Quality in every endeavor |
Our Facilities
We have (6) primary locations to serve you – 2 in Asheville, 1 in Arden, 1 in Hendersonville, 1 in Franklin, and 1 in Sylva. Our retinal physicians also see patients at satellite locations in Hayesville and Boone.
Our fully licensed and accredited outpatient Surgery Center, dedicated exclusively to eye surgery, is located adjacent to our main location at 8 Medical Park Drive in the Regional Medical Park in Asheville. Our LASIK center is also on-site at our Asheville office at 8 Medical Park Drive.
Our center for retina and vitreous eye care is also located in Regional Medical Park at 21 Medical Park Drive.
Asheville Eye Associates has the largest optical shop in WNC at our 8 Medical Park Drive office, and we also have optical shops available for your convenience at our 2001 Hendersonville Road office in Asheville, and in our Hendersonville, Franklin and Sylva locations.
Our Community
As a proud member of communities throughout Western North Carolina, Asheville Eye Associates supports many local charities. Our doctors and staff participate in a number of initiatives, which include providing free eye exams through Project Access in association with the Buncombe County Medical Society, support for WNC’s non-profit Mountain Area Radio Reading Service for reading impaired individuals, and a wide range of events and programs which support communities in Buncombe, Henderson, Jackson, Macon, and other counties in Western North Carolina, as well as national programs such as Eye Care America. If you would like more information, please call our office at (828)258-1586.
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