Join us as we celebrate 10 Years of Service Excellence! “Happy 10th Anniversary”
Our fully licensed and accredited ambulatory surgery center, dedicated exclusively to eye surgery is celebrating its 10th Anniversary!
Our fully licensed and accredited ambulatory surgery center, dedicated exclusively to eye surgery is celebrating a decade of service as of March 3, 2014. In the decade of operations the Surgery Center has proudly performed over 27,000 cataract procedures, 7,000 corneal, glaucoma, and plastic procedures, and over 5,000 laser surgeries.
The Asheville Eye Surgery Center (AESC) is licensed by the State of North Carolina; Medicare certified and has been awarded the certificate of accreditation by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC). By pursing and obtaining this certification AESC demonstrates its commitment to providing the highest quality of care in ophthalmic surgical services for its patients.
AESC attributes our excellence in patient care and tremendous success in ensuring patient satisfaction, positive surgical outcomes to the collaborative efforts of our outstanding Surgeons, AESC surgical team, and the Asheville Eye Associates clinicians. Proudly, our patient results speak volumes to a job well done in that our patients have rated a 99% satisfaction rating for their “Overall Surgical Experience” while in our facility.
In addition, our “WOW” program recognizes individuals for actions that exhibit outstanding performance and customer service. Results are tracked and trended for positive outcomes, reported, and displayed. Our overall goal is to inspire our team to always enhance our patient’s experience while also creating a “WOW” place to work. We are really excited with the results of this program! AESC proudly recognizes their highly experienced and qualified surgical team for their exemplary work performance.
AESC’s goal is to exceed our patient and staffs expectations throughout the surgical process in our facility. Any suggestions are welcomed in ensuring that we continually exceed these expectations. We want to take this opportunity to extend a warm thank you to our patients for choosing the AESC for their ophthalmic surgery. We value and appreciate the confidence in which our patients have entrusted us in taking care of their visual needs. We look forward to continuing to excel in providing excellence in surgical services over the years to come to the people we serve.
With all good wishes,
Susie Winterling, RN, CASC
AESC Administrator
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